Continuous Client Care
When people travel with Papa Musili Safaris, we’re with them all the way.
From the moment we greet them at the airport until the time they depart again for their home country, we want our clients to feel that they are in good hands, and that they can come to us with any questions they might have.
During the safari, our driver guides take excellent care of the clients. They brief them clearly in advance on the planned activities, give them precise information about the schedule and sit down with them regularly for a chat during or after dinner.
If the clients have booked a beach stay before or after the safari, either somebody from our office in Diani Beach or a local partner in other beach locations will visit the clients at their beach accommodation to find out if they are happy with everything and if they require any assistance or additional services.